Sales Cloud, Service Cloud, and MuleSoft implementations designed specifically for hospitality and retail operators across Southeast Asia — with hypercare support included.
Sales Cloud
Pipeline
฿4.4M
Open Pipeline
3
Active Deals
87%
Win Rate
Opportunity
Amount
Stage
AYANA Phuket — 2026 Q2
฿2.4M
ProposalVikasa Wellness Expansion
฿1.1M
NegotiationDiamond Resort CRM
฿890K
Closed WonSales
Cloud
Certified Implementation
Service
Cloud
Certified Implementation
MuleSoft
API
Integration & Connectors
8 wks
Typical go-live
from kick-off to production
Off-the-shelf Salesforce configurations that ignore the operational reality of hospitality and retail businesses in Southeast Asia.
Data locked in Opera PMS, Lightspeed POS, and LINE OA — with no bridge to your Salesforce CRM.
Implementations that go live but never get adopted — no hypercare, no training, no ongoing support.
From discovery to hypercare — we cover every phase of a successful Salesforce implementation.
Pipeline management, lead tracking, and opportunity automation tailored to hospitality and retail sales cycles.
Omni-channel guest support with case management, SLA tracking, and LINE OA integration for Thai markets.
Connect Salesforce to Opera PMS, Lightspeed, payment gateways, and your loyalty platform via MuleSoft API connectors.
Custom dashboards for GMs, revenue managers, and front-desk teams — built for how hospitality actually works.
Role-based training programmes and champions coaching to ensure your team actually uses what we build.
Dedicated support in the 30 days post-launch, with a named account manager for the first 90 days.
We configure Salesforce around the way resorts, restaurants, and retail brands actually operate — not generic B2B sales.
Pre-built connectors for Opera PMS, Lightspeed POS, and LINE OA mean faster go-lives and no integration headaches.
We do not vanish after go-live. Every implementation includes a named account manager and extended support window.
Whether you're building a loyalty programme from scratch, migrating members off an existing system, or scoping a Salesforce implementation — book a discovery call and we'll map out the right path.
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