Salesforce · Certified Partner

Salesforce that works the way hospitality works

Sales Cloud, Service Cloud, and MuleSoft implementations designed specifically for hospitality and retail operators across Southeast Asia — with hypercare support included.

Sales

Cloud

Certified Implementation

Service

Cloud

Certified Implementation

MuleSoft

API

Integration & Connectors

8 wks

Typical go-live

from kick-off to production

The Challenge

Why most Salesforce projects underdeliver

🧩

Off-the-shelf Salesforce configurations that ignore the operational reality of hospitality and retail businesses in Southeast Asia.

🔌

Data locked in Opera PMS, Lightspeed POS, and LINE OA — with no bridge to your Salesforce CRM.

🚫

Implementations that go live but never get adopted — no hypercare, no training, no ongoing support.

What We Deliver

End-to-end Salesforce delivery

From discovery to hypercare — we cover every phase of a successful Salesforce implementation.

Sales Cloud

Pipeline management, lead tracking, and opportunity automation tailored to hospitality and retail sales cycles.

🎧

Service Cloud

Omni-channel guest support with case management, SLA tracking, and LINE OA integration for Thai markets.

🔗

MuleSoft Integration

Connect Salesforce to Opera PMS, Lightspeed, payment gateways, and your loyalty platform via MuleSoft API connectors.

📊

Reports & Dashboards

Custom dashboards for GMs, revenue managers, and front-desk teams — built for how hospitality actually works.

🎓

Training & Adoption

Role-based training programmes and champions coaching to ensure your team actually uses what we build.

🛡

Hypercare Support

Dedicated support in the 30 days post-launch, with a named account manager for the first 90 days.

Why DosInk

The DosInk difference

🏨

Built for hospitality & retail

We configure Salesforce around the way resorts, restaurants, and retail brands actually operate — not generic B2B sales.

🔗

Native SEA integrations

Pre-built connectors for Opera PMS, Lightspeed POS, and LINE OA mean faster go-lives and no integration headaches.

🤝

90-day hypercare included

We do not vanish after go-live. Every implementation includes a named account manager and extended support window.

Get in touch

Ready to talk loyalty, Salesforce, or both?

Whether you're building a loyalty programme from scratch, migrating members off an existing system, or scoping a Salesforce implementation — book a discovery call and we'll map out the right path.

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