Salesforce Partner · Bangkok, Thailand

The loyalty and CRM platform built for businesses that value loyalty.

DosInk operates a cloud loyalty platform — with event management and booking modules — and delivers end-to-end Salesforce implementations across Thailand and Southeast Asia.

4
Live Properties
8 wks
Typical Go-Live
99.9%
Platform Uptime SLA
3
Countries
4
Live properties
Phuket, Koh Samui & beyond
8 wks
Typical go-live
from kick-off to production
99.9%
Platform uptime
contractual SLA
5+
Years in market
Thailand & SEA focus
3
Countries
Thailand, Indonesia & beyond
Live loyalty programmes

Resorts, retreats & beyond

Loyalty platforms live across properties in Phuket, Koh Samui, and beyond — with support for retail, sports, and any membership-driven business.

Trusted by
VK
Vikasa
KB
Kora Beach Resort
AY
AYANA Phuket
DR
Diamond Resort Phuket
VK
Vikasa
KB
Kora Beach Resort
AY
AYANA Phuket
DR
Diamond Resort Phuket
The Platform

Loyalty, Events & Bookings — one system

A fully integrated platform for hospitality, retail, and membership-driven businesses — manage members, run loyalty programmes, host events, and handle reservations from a single system.

Member Portal

A white-labelled web + LINE OA portal where members check points, redeem rewards, and view their tier status in real time.

Real-time point balance & history
Tier progress tracker
Reward catalogue & redemption
Digital membership card
QR code check-in
Multi-language (EN / TH)
LINE-native

Members interact entirely inside LINE — no app download required. Built for Thai and Indonesian market behaviour.

PMS / POS integrated

Direct integrations to major property management, point-of-sale, and retail systems via MuleSoft API connectors.

8-week go-live

A defined, timeboxed delivery process from kick-off to production. Not months of consulting — a structured launch.

Integrations

Connects to your existing stack

DosInk integrates with leading PMS, POS, messaging, and payment platforms via MuleSoft API connectors — no rip-and-replace required.

SalesforceSalesforce· CRM
MuleSoft· Integration
LINE OA· Messaging
Opera PMS· PMS
Lightspeed· POS
Stripe· Payments
Salesforce PDO Partner

Salesforce Implementation Partner in Southeast Asia

From initial discovery through to go-live and ongoing support, our certified Salesforce team handles every stage of your CRM journey — including custom configuration, legacy data migration, and real-time system integrations via MuleSoft.

We specialise in hospitality, retail, and service operators across Thailand and Southeast Asia who need a cloud CRM that talks directly to their PMS, POS, and loyalty systems.

SS
Shilash Sharma
Lead Architect · 8+ Salesforce Certifications
Sales CloudService CloudMuleSoftAdmin

We don't sell licences and walk away. Every engagement includes hands-on configuration, staff training, and a 14-day hypercare window after go-live.

CRM Implementation

Sales Cloud, Service Cloud, and Experience Cloud configured for hospitality and retail — lead routing, account hierarchies, and case management.

Data Migration

Legacy PMS and POS data cleansed, transformed, and migrated to Salesforce objects with full audit trail.

System Integration

MuleSoft-powered API layer connecting Salesforce to PMS, POS, LINE OA, and payment gateways in real time.

Training & Support

On-site and virtual training for operations, revenue, and IT teams with ongoing hypercare support.

Delivery

How we go live together

Typical go-live timeline: 8–12 weeks from kick-off to production
PDO
Salesforce Partner
Product Development Outsourcer
8+
Certifications held
Sales, Service & MuleSoft
10+
Projects delivered
Thailand & SEA
14 days
Hypercare SLA
Post-launch support included
Salesforce Navigator Badges
Sales Cloud Specialist
Service Cloud Specialist
MuleSoft Anypoint Platform Specialist
Loyalty Management Specialist
Hospitality Specialist
Help Centre

Knowledge base

PlatformMar 1, 2026

Getting Started with the Member Portal

Step-by-step guide to accessing your loyalty account, checking your point balance, and redeeming your first reward.

Read article
PlatformFeb 15, 2026

How Point Expiry Works

Understand how points expire, how to check expiry dates, and how to keep your balance active.

Read article
LINE OAJan 20, 2026

Connecting LINE OA to Your Loyalty Account

Link your LINE account to receive real-time point notifications and access your membership card inside LINE.

Read article

Can't find what you're looking for? and our team will get back to you within one business day.

Get in touch

Ready to talk loyalty, Salesforce, or both?

Whether you're building a loyalty programme from scratch, migrating members off an existing system, or scoping a Salesforce implementation — book a discovery call and we'll map out the right path.

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